Legal
Privacy Policy
LEGAL ENTITY NAME ("we", "us", "our") operates this website as Orchestron Lab. This Privacy Policy explains what personal data we collect when you interact with this website, why we collect it, how long we retain it, who has access, and what rights you have over that information.
This policy applies to the website at orchestronlab.com. Personal data we process on behalf of clients during the delivery of engagements is governed separately by our engagement agreements and, where applicable, Data Processing Agreements.
Information we collect
When you visit this website
We collect minimal technical information automatically through standard server logs: IP address, browser type, device type, pages visited, and timestamps. We use this only for security, debugging, and basic site operation.
When you contact us
If you email us at hello@orchestronlab.com, we receive your name, email address, and the contents of your message. We collect this only to respond to your enquiry and, if relevant, follow up on it.
Cookies and tracking
This website does not use analytics, advertising, or tracking cookies. The website does load typography from Google Fonts, which means your IP address is shared with Google to deliver fonts. See our Cookie Notice for details.
Why we process this information
We process personal data for the following purposes:
- To respond to enquiries when you contact us by email or our contact form.
- To operate and secure the website through server logs and anti-abuse measures.
- To meet legal obligations where required by applicable law.
Where the General Data Protection Regulation (GDPR) applies, the lawful bases for processing are our legitimate interests in operating the site and responding to enquiries, and where applicable, the necessity of processing in connection with a contract or a legal obligation.
How long we keep it
- Email correspondence: retained for as long as necessary to respond and follow up, or as long as the business relationship continues.
- Server logs: typically deleted within 30 DAYS.
Who has access
Personal data is accessed only by Orchestron Lab personnel who need it to respond to your enquiry or operate the website. We do not sell, rent, or share personal data with third parties for marketing purposes.
The following processors may have limited access to data in the course of normal operation:
- EMAIL PROVIDER — to deliver and store correspondence.
- HOSTING PROVIDER — for site delivery and server logs.
- Google Fonts (CDN) — your IP address is shared when typography loads.
Your rights
If you are in the European Economic Area, the United Kingdom, or another jurisdiction with similar data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request erasure of your data.
- Object to or restrict processing.
- Receive your data in a portable format.
- Lodge a complaint with a supervisory authority in your jurisdiction.
To exercise any of these rights, contact us at hello@orchestronlab.com.
Contact
For questions about this policy or how we handle your data:
LEGAL ENTITY NAME
REGISTERED ADDRESS
JURISDICTION
hello@orchestronlab.com
Updates
We may update this policy from time to time. The "Effective" date at the top of this page will change when we do. Material changes will be reflected in the policy text.